Talent Acquisition Specialist (Campus Hiring)

Job description

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a Talent Acquisition Specialist (Campus Hiring) to join our Recruiting Excellence team. Role Definition Ensures all responsibilities within the hiring and onboarding processes are completed accurately, timely and in compliance with country-specific governmental regulations and professional standards and practices. Recruits qualified applicants according to workforce needs, including support for Students & Graduates hiring programs, internships, campus recruitment and early talent initiatives. Responsibilities • Placing advertisements, attending job fairs, campus recruitment events, university engagement activities, and performing other related duties to support recruitment processes. • Conducting qualitative candidate pre-screens while providing exemplary candidate experience, providing informed recommendations, and extending offers to candidates, including interns, graduates and other early talent candidates. • Sourcing candidates and evaluating resumes for jobs through internal and external tools and resources (social media, job boards, ATS and CRM etc.), as well as campus hiring channels and university partnerships. • Delivering the most qualified candidates, building strong candidate pipelines, and monitoring and managing reports to measure efficiency and effectiveness, including maintaining talent pipelines for internship and graduate hiring programs. Skill Descriptors Business Process Improvement Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business-related activities. Level: Working Knowledge • Gathers data for use in the analysis of business processes. • Illustrates problems, opportunities and methods for improving existing business processes. • Suggests ways to reduce variation and/or waste in processes. • Helps evaluate what factors should be addressed in the change program. • Participates in requirements analysis for process changes. Service Excellence Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level: Working Knowledge • Provides a quality of service that customers describe as excellent. • Resolves common customer problems. • Responds to unexpected customer requests with a sense of urgency and positive action. • Provides direct service to internal or external customers. • Documents customer complaints in a timely manner. Relationship Management Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, peers, universities and campus stakeholders. Level: Working Knowledge • Provides prompt and effective responses to client requests and interactions. • Monitors client satisfaction levels on a regular basis. • Alerts own team to problems in client satisfaction. • Differentiates the roles and responsibilities in a business relationship. • Works with clients to address critical issues and resolve major problems. Candidate Screening Knowledge of techniques, methods and processes of candidate screening; ability to preselect suitable candidates for first and further interviews within the organization. Level: Working Knowledge • Screens candidates to obtain detailed information on knowledge, skills, motivation, etc. • Follows Human Resources (HR) policies and standards during the candidate screening process. • Files and maintains paper and electronic records of candidate information. • Exchanges candidate and job information with hiring managers, campus stakeholders and university placement representatives where applicable. • Reviews candidates' resumes and cover letters from both professional and personal aspects. Candidate Sourcing Knowledge of techniques, methods and channels of candidate sourcing; ability to attract and qualify candidates for immediate job vacancies or as potential long-term job candidates. Level: Basic Understanding • Gathers information on how to improve the efficiency of candidate sourcing. • Describes short-term and long-term functions of candidate sourcing within the organization. • Cites organizational usage of candidate sourcing. • Identifies common channels (e.g., Internet and recruitment agencies) for sourcing candidates, including campus hiring channels, university partnerships, student organizations and career services offices. Staffing and Recruiting Knowledge of standards, processes, techniques and methods used in staffing and recruiting; ability to identify, select, retain and relocate qualified personnel, both internally and externally, for a wide range of positions. Level: Working Knowledge • Prepares tools, record-keeping, and reports for applicant tracking. • R