Team Member-Screening & Sampling-HO & SUPPORT-Business Process Management Group
Kotak Mahindra Bank · Mumbai, Maharashtra, India
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Kotak Mahindra Bank · Mumbai, Maharashtra, India
• Detection and prevention of fraud on Mobile banking/Net Banking & UPI trxns thereby reduce the financial losses. • Optimum use of fraud monitoring system/tools • Monitoring of transactions & alerts online / real time for fraud detection and prevention. • Out calling the cardholders on real time for confirmation of transactions & blocking the card instantly. • Preparation of various MIS which includes updating of daily tracker, collation of monthly MIS, Team activity MIS. • Act on mails send by branches. Skills Requirement • Fresher/Minimum of 1 year of experience in the same role • Graduate with good academics • Good communication & interaction skills • Logical and analytical skills • Knowledge of MS-Office, preference for excel Job Description • Work in shifts for real time transactions monitoring • Real time out calling on alerted transactions • Real time Hot-listing of debit card & raising replacement request • Various MIS preparation- Daily/Weekly/Monthly • Mail actioning within TAT • Coordination with various other department