Teller

Job description

Job Requirements About the Role IDFC FIRST Bank is looking for a Teller to join its Retail Banking team at the Ratlam branch in Madhya Pradesh. This full-time position is focused on delivering exceptional customer service and handling day-to-day banking transactions. As a Teller, you will be the first point of contact for customers, responsible for ensuring smooth and efficient operations at the branch while promoting the bank’s products and services. Key ResponsibilitiesPrimary Responsibilities • Greet and assist customers in a courteous and professional manner. • Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently. • Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions. • Promote and cross-sell bank products and services to customers. • Address customer inquiries and resolve complaints promptly and effectively. • Ensure compliance with all bank policies, procedures, and security protocols. Secondary Responsibilities • Collaborate with branch team members to meet branch goals and service standards. • Maintain a high level of attention to detail and accuracy in all tasks. • Support branch operations during peak hours. What We Are Looking ForEducation • Graduate in any discipline Experience • 1–5 years of experience in customer service or cash handling roles. • Prior experience in the banking or financial services industry is preferred. Skills and Attributes • Excellent communication and interpersonal skills. • Strong customer service orientation. • Ability to work effectively in a fast-paced and dynamic environment. • Basic proficiency in computer applications. • High level of accuracy and attention to detail. • Willingness to undergo background and credit checks. #LI-DNI