Unit Manager - Risk Containment Unit

Job description

**Location Name:** Pune Corporate Office - Fountainhead **Job Purpose** “This position is open with Bajaj Finance ltd.” **Duties And Responsibilities** - Own all FCU activities ? pre and post sourcing for all products, in the region across all locations. - Minimizing fraud losses to ensure robust portfolio health. - Managing and supporting effective deployment of FCU officers. - Conducting extensive non starter investigations through location fraud management teams to reduce fraud rates. - Effectively engage with operations, collections and sales teams to contribute towards overall reduction in fraud loss, across locations in the region. - Proactively identifying fraud trends and taking effective corrective measures. Also continuously engaging with key location teams and central team to identify process improvement opportunities. - Engaging with location fraud management officers in cracking fraud gangs. This will involve working closely with law enforcement agency and lawyers. - Provide regular feedback to central policy team basis field learning?s. - Identifying the training needs of all front end sales staff by analyzing the changes in fraud trends. Ensuring the training is done in timely manner. - Co-coordinating mystery shopping and seeding activities on dealers, agencies and executives to minimize frauds. - MIS with suitable analysis, providing meaningful insights. - Achieving & exceeding goals and targets. - Grooming and management of the team to achieve their respective targets. - Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. **Required Qualifications And Experience** "? Graduate/Post Graduate with 4-6 years of relevant experience or knowledge. - Retail Fraud control / Collections experience. - Good communication, analytical skills and an eye for detail."