Venue Sales Manager

Job description

Role & responsibilities • Manage customer enquiries and drive venue bookings • Connect with prospective customers and understand their event requirements. • Recommend suitable venues, packages, and services based on customer needs. • Follow up on leads and convert enquiries into confirmed bookings. • Own revenue and sales targets • Drive venue bookings and revenue generation to achieve assigned business targets. • Maximize sales through upselling of packages, services, and event-related offerings. • Ensure timely collection of payments from customers. • Build strong customer and venue relationships • Maintain healthy relationships with customers and venue partners. • Work closely with venue teams to ensure business growth and customer satisfaction. • Coordinate event execution • Act as the key point of contact between customers, venues, and internal teams. • Ensure smooth planning and execution of events from booking to completion. • Resolve customer concerns and operational issues proactively. • Manage venue operations and stakeholders • Coordinate with internal and external stakeholders to ensure seamless event delivery. • Monitor venue readiness and service quality for an exceptional customer experience. • Handle commercial and vendor coordination • Finalize bookings and agreements with customers as per company guidelines. • Coordinate with vendors and negotiate rates to ensure cost-effective event execution.