Walk-in || BLK MAX -WALK IN Interview : Patient Care Coordinator(Experienced)

Job description

**Role & responsibilities** - To lead by example in exhibiting high levels of service orientation and proactive customer handling. - To ensure total familiarity with all instructional manuals and operating procedures applicable to the role. - To ensure timely and accurate compliance with the standards laid down under ISO for the departmental functioning. - To supervise daily scrolls of all Patient Care Coordinators on shift. - To ensure accurate and timely registrations & report movement. - To ensure timely action on - Total Customer Experience Questionnaire” - feedback received. - To follow Cash / Credit / Corporate billing / discount instructions and handle hospital information system efficiently. - To handle inter and intra departmental coordination. - To effectively utilize Hospital Information System, EPABX system and other software provided. - To be well groomed, punctual & adhere to company policies and practices. - To have complete orientation of QMS and EMS system of Hospital. - To have complete Awareness about Disaster Management Programme (DMP) of the hospital. - To comply with the service quality Process, environmental & occupational issues & policies of the respective area. To comply with patient safety policy.