Walk-in || Customer Service Executive

Job description

Customer Service Voice Process About us: Embark on a fintech journey like never before with 5paisa. We are not just redefining finance; we are rewriting The rules. Join us at the forefront of innovation, where your career is a thrilling adventure in the future Fintech. With cutting-edge tech, transparent transactions, and user-centric design, 5paisa is your gateway to a Career that is as dynamic as you are. Ready to be a part of the revolution? Welcome to 5paisa, where your Aspirations meet innovation. Website: www.5paisa.com Role & Responsibilities: •Responsible for handling Customer Queries via Calls •Responsible for resolving the queries of investment products. •Identify customers needs on every requirement with quick response time. •Handle the queries and complaints of customers. •Communicating with customers through various channels. •Acknowledge and resolving customer complaints within defined TAT. Role Requirements: •Full-time graduation in any stream is mandatory •Should have experience of 6 months or above in Customer Service • Should have excellent communication, writing, typing & presentation skills. Why Join 5paisa: • Innovative Culture: Be part of a company that is driving innovation in the fintech industry. Your role will contribute to the ongoing transformation of how people manage and access their money. • Tech-Driven Solutions: Work on tasks that not only challenge your skills but also contribute to improving tech- productivity, efficiency, and customer experience. • Professional Growth: Join a team that values your growth and encourages you to take on challenges, learn, and develop your skills.