Walk-in || Telesales Advisor
Star Health Insurance · Hyderabad, Telangana, India
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Star Health Insurance · Hyderabad, Telangana, India
Role & responsibilities Company Website : https://www.starhealth.in/ Job Description: As a Telesales Executive, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions. Key Responsibilities: Conduct Outbound & Inbound Sales Calls: • Initiate and handle outbound calls to prospective and existing customers. • Present and sell insurance products and services to potential clients. Identify Customer Needs: • Understand customer needs and recommend suitable insurance products. • Provide detailed information about the features and benefits of insurance policies. Achieve Sales Targets: • Meet and exceed daily, weekly, and monthly sales targets. • Follow up on leads and convert them into sales. Maintain Customer Relationships: • Build and maintain positive relationships with customers. • Handle customer inquiries and provide solutions promptly. Record Keeping: • Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system. • Ensure all customer information is captured correctly and confidentially. Compliance and Training: • Adhere to all regulatory and compliance standards related to insurance sales. • Participate in training sessions to stay updated on new products, services, and sales techniques. Qualifications: • Minimum qualification 12th & Graduation • Experience in telesales, preferably in the insurance sector. • Excellent communication and interpersonal skills. • Ability to explain complex information in a clear and understandable manner. • Strong negotiation and persuasion skills. • Knowledge of insurance products and services is a plus. • Proficiency in using CRM software and other sales tools. Benefits: • PF , ESI , Group Medical Insurance. • Competitive salary and Incentive structure. • Training and professional development opportunities. • Supportive and collaborative work environments. • Opportunities for career advancement within the insurance & Sales sector.