Welfare Officer

Job description

We're Hiring | Welfare Officer Department: HR / Employee Welfare Location: Hyderabad Experience: 5–10 Years We are looking for an experienced Welfare Officer to drive employee welfare initiatives, statutory compliance, employee relations, workplace wellbeing, and labour welfare programs. The role will play a critical part in fostering a safe, healthy, compliant, and employee-friendly work environment while ensuring adherence to applicable labour laws and welfare regulations. Key Responsibilities Employee Welfare and Engagement • Plan, implement, and monitor employee welfare programs and initiatives. • Manage welfare facilities including canteen, transportation, sanitation, drinking water, rest areas, and medical facilities. • Conduct employee interaction sessions and welfare feedback programs. • Address employee welfare concerns and ensure timely resolution. • Organize employee engagement, wellbeing, and health-related activities. • Promote a positive, inclusive, and employee-centric workplace culture. Labour Law and Statutory Compliance • Ensure compliance with labour laws, welfare legislation, and statutory requirements. • Maintain statutory registers, records, notices, returns, and related documentation. • Coordinate labour inspections, statutory audits, and government authority visits. • Ensure compliance with Factories Act, Occupational Safety, Health & Working Conditions requirements, Shops & Establishments regulations, and other applicable laws. • Liaise with labour departments and statutory authorities as required. • Monitor statutory renewals, registrations, licenses, and compliance timelines. Employee Relations and Grievance Management • Handle employee grievances and welfare-related concerns confidentially and effectively. • Support employee relations and industrial relations initiatives. • Investigate welfare-related issues and coordinate corrective actions. • Maintain grievance records and monitor closure timelines. • Partner with HR, Administration, EHS, and business teams to resolve employee concerns. Workplace Facilities and Welfare Administration • Monitor welfare facilities to ensure quality, hygiene, safety, and availability. • Coordinate with facility management teams and external service providers. • Ensure proper maintenance of canteen, transportation, sanitation, medical, and employee welfare facilities. • Support health camps, awareness programs, and employee wellbeing initiatives. • Conduct periodic facility inspections and recommend improvements. Health, Safety and Employee Wellbeing • Work closely with EHS and Safety teams on employee welfare initiatives. • Support workplace health and safety awareness programs. • Ensure availability of first-aid and emergency welfare arrangements. • Participate in employee safety and emergency response drills. • Promote occupational health and employee wellbeing programs. Compliance, Audit and Reporting • Prepare welfare, compliance, and statutory reports. • Maintain accurate welfare records and audit documentation. • Support internal and external audits related to labour welfare and compliance. • Ensure timely closure of audit observations and corrective actions. • Monitor welfare-related vendors, service quality, and improvement initiatives. • Provide periodic updates to HR leadership on welfare, compliance, and employee relations matters. Stakeholder and Vendor Management • Coordinate with HR, Administration, EHS, Facilities, Security, Finance, and business teams. • Manage welfare service providers and external vendors. • Liaise with labour authorities and government agencies as required. • Support development and implementation of employee welfare policies and initiatives. Key Skills Technical / Functional Skills • Labour Welfare and Employee Relations • Labour Laws and Statutory Compliance • Industrial Relations and Grievance Management • Factory and Workplace Welfare Administration • Employee Engagement and Wellbeing Programs • Statutory Documentation and Record Maintenance • Labour Department Liaison • Facility and Vendor Management • Health, Safety, and Welfare Programs • Audit and Compliance Management • POSH Awareness and Compliance Professional Skills • Strong interpersonal and employee engagement skills • Excellent grievance handling and conflict resolution abilities • Strong knowledge of labour laws and statutory requirements • Stakeholder and vendor management • Problem-solving and decision-making skills • Effective documentation and reporting capabilities • High integrity and confidentiality • Ability to work with employees across all organizational levels Qualifications and Experience • Bachelor's degree in social work, Labour Welfare, Human Resources, Industrial Relations, Personnel Management, Business Administration, or a related discipline. • Postgraduate qualification in Labour Welfare, Industrial Relations, HR, Social Work, or Personnel Management is preferred. • 5–10 years of experience in Labour Welfare, Employee Relations, Factory HR, HR Operations, or similar roles. • Experience in manufacturing, engineering, aerospace & defence, automotive, or industrial environments is highly preferred. • Prior experience as a Welfare Officer under applicable factory or labour legislation will be an added advantage. Preferred Certifications • Labour Laws & Industrial Relations Certification • Certified Welfare Officer / Labour Welfare Officer Certification • POSH Certification • ISO 45001 / Occupational Health & Safety Certification • First Aid / Occupational Health Certification If you are passionate about employee welfare, labour law compliance, workplace wellbeing, and creating a positive work environment, we would love to hear from you. Apply Now / Share your profile with us.