Zonal Manager - Debt Management Services - SME

Job description

**Location Name:** Hyderabad - Begumpet **Job Purpose** “This position is open with Bajaj Finance ltd.”Culture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Recognize & Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development. **Duties And Responsibilities** To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned. ? Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified. ? Ensuring legal guidelines are complied for entire Debt Management Services structure in letter and sprits. ? Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force. ? Ensure adherence to the Code of Conduct. ? Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. ? Keeping the write off per cent within risk pricing. ? Control portfolio in terms of bucket flows. ? Handle customer issues escalations. ? Feed back on credit policy based on market conditions. ? Approve waivers on PI as per delegation matrix. ? Ensuring documented feedback and action taken on all cases in soft buckets. ? Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise. ? Manage and put support mechanism for legal / police issues. ? Ensuring audit queries are complied with, ensuring corrective and preventive action. ? Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers. ? Recruitment of Debt Management Services officers / area managers. ? Constant evaluation of Debt Management Services officers/area managers **Required Qualifications And Experience** People Management skills.<