AM / DM - Corporate Loyalty and Banking

Job description

Role & responsibilities • Implementing long-term and short-term strategy for increasing corporate reach out across country and increasing Referral & Loyalty Sales contribution across the project portfolio. • Ensuring strict adherence of Corporate dedicated sales and customer service SOP • Working closely with regional sales team for formulation and execution of sales targets and sales plan • Implementing the value proposition for M&M companies and create synergies of group companies to help expand business • Creating list of corporates to be targeted and defining the plan of reach out and expansion • Implementing corporate sales specific value proposition to ensure long term relationship and exclusive offering ensuring best terms of engagements with them and leveraging Mahindra equity of trust, transparency and integrity • Reaching out to corporates for activations, presentations, mailer activities etc. to communicate our offerings on time to time basis • Developing Corporate connect to ensure smooth flow of information • Working closely with the corporate Marketing team to ensure timely execution of the plans. • Working closely with the regional finance teams for release of referral benefit to customers via Loyalty Preferred candidate profile • Leveraging Human Capital • Managing & creating a high-performance team by building trust, team-work and collaboration • Leveraging the knowledge and skills within the team • Demonstrating commitment and ownership of results • Customer Focus • Understanding stated & unstated needs of the customer • Analyzing overall customer experience in order to increase satisfaction levels • Demonstrating empathy, warmth & attentiveness • Result Orientation with Execution Excellence • Leading the team by example and effectively managing various variables of a given project • Displaying dedication towards quality improvement and on-time delivery • Taking end-to-end ownership of team goals