Assistant Channel Manager

Job description

**Role & responsibilities** - Working with franchise and new customers for sales growth - Working on franchise incentives and achievability of goals on a regular basis - Tracking defaulters and following up to ensure efficiency and high levels of performance - Responsible for monitoring and collecting payments on the basis of target dates - Tracking and reviewing projects to ensure timely implementation - Responsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery - load, operations team support, aligning vacant areas of deliveries) - Tracking service performance of subordinates, responsible for real time updation of records - Training team and franchise owners in adoption of digitization and online operations - Ensuring collection targets are met with complete efficiency - Providing support to franchises on MIS and related areas **QUALIFICATION** - Graduation (any discipline) with 5-6 years of experience in Channel Management and Development, Sales & Customer Relationship Management - At least 3 years of experience in logistics and transportation industry in the area of franchisee management **KNOWLEDGE AND ABILITIES** - Ability to manage client relationships & expectations - Knowledge of market dynamics in courier, transportation and logistics industry - Interpersonal Sensitivity - Proven negotiation skills - Ability to inspire confidence and create trust - Excellent Interpersonal and communication skills Interested Candiate share your updated resume to **ta.chennai@dtdc.com/ *7397747133***