Assistant Channel Manager

Job description

Role & responsibilities • Working with franchise and new customers for sales growth • Working on franchise incentives and achievability of goals on a regular basis • Tracking defaulters and following up to ensure efficiency and high levels of performance • Responsible for monitoring and collecting payments on the basis of target dates • Tracking and reviewing projects to ensure timely implementation • Responsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery • load, operations team support, aligning vacant areas of deliveries) • Tracking service performance of subordinates, responsible for real time updation of records • Training team and franchise owners in adoption of digitization and online operations • Ensuring collection targets are met with complete efficiency • Providing support to franchises on MIS and related areas QUALIFICATION • Graduation (any discipline) with 5-6 years of experience in Channel Management and Development, Sales & Customer Relationship Management • At least 3 years of experience in logistics and transportation industry in the area of franchisee management KNOWLEDGE AND ABILITIES • Ability to manage client relationships & expectations • Knowledge of market dynamics in courier, transportation and logistics industry • Interpersonal Sensitivity • Proven negotiation skills • Ability to inspire confidence and create trust • Excellent Interpersonal and communication skills Interested Candiate share your updated resume to ta.chennai@dtdc.com/ 7397747133