Assistant Store Manager - Gurugram

Job description

Job description We're looking forward to hire Assistant Store Manager for; Brand: La martina Location:Gurugram What's in it for you? • The role of the assistant store manager is to support the manager in the daily operations of a retail store. • Your role is to supervise employees, work with customers and help carry out the directives of the manager. • You will ensure that store personnel provide exceptional customer service. • This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes. • You will help ensure that the store is clean, well-organized, and properly merchandised. • You will be responsible for making sure that all store policies, procedures, and controls are followed. • You will coordinate and oversee the planning, organizing, and delegating of work among staff. Roles and Responsibilities • To ensure the delivery of operational KPIs and sales plan in the store • To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures. • Monitor, review and ensure all KPIs of the store staff are met on on-going basis. • Managing and making sure that the correct mix of merchandise is available at the store. • To work with internal departments effectively so as to ensure smooth operations at the store. • Create window and wall displays, developed visual marketing skills and strategies • Restock inventory ever month and reviewed cash operation data to verify proper replenishment. • Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards. • Share information, ideas and suggestions to accomplish mutual goals. • Support team decisions even if not in total agreement. • Dealing well with different viewpoints as part of a multidisciplinary team. • Work co-operatively with equals or other team members to set responsibilities. • Optimize hiring of manpower in line with the business plan. • Training the current staff with Training Programs according to their requirement. • Mentor store staff on driving high profitability and standards. • To ensure knowledge sharing and best practices. • Create talent pipeline for store staff. Role Requisites • Strong leadership skills with ability to coach - effectively teach/develop others to next level. • Good energy levels - with ability to be involved in multiple tasks and ability to juggle. • Good analytical skills. • Effective listening and communications skills simplify communication with ability to put the point across the board. • Superior understanding of Indian retailing and global trends. • Good communication and interpersonal skills - understand customer needs. • Good at relationship building - conversion to sales. • Ability to follow brand and store guidelines. • Good operations experience receiving stock, inventory keeping, cash handling, etc. Education & Experience Requisites • Minimum 3 to 5 yrs. • Ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product. • Should be able to share multiple instances of Customer Delight and strong one-to-one relationship building. • Ability to manage and develop a positive and productive team. • Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills. Kindly share your resume & 2 ,3 Photographs on Pearl1.Jain@ril.com / Komal.Arora@ril.com/ Bhumika1.Singh@ril.com