Assistant Store Manager - Gurugram

Job description

**Job description** **We're looking forward to hire Assistant Store Manager for;** **Brand: La martina** **Location:Gurugram** **What's in it for you?** - The role of the assistant store manager is to support the manager in the daily operations of a retail store. - Your role is to supervise employees, work with customers and help carry out the directives of the manager. - You will ensure that store personnel provide exceptional customer service. - This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes. - You will help ensure that the store is clean, well-organized, and properly merchandised. - You will be responsible for making sure that all store policies, procedures, and controls are followed. - You will coordinate and oversee the planning, organizing, and delegating of work among staff. **Roles and Responsibilities** - To ensure the delivery of operational KPIs and sales plan in the store - To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures. - Monitor, review and ensure all KPIs of the store staff are met on on-going basis. - Managing and making sure that the correct mix of merchandise is available at the store. - To work with internal departments effectively so as to ensure smooth operations at the store. - Create window and wall displays, developed visual marketing skills and strategies - Restock inventory ever month and reviewed cash operation data to verify proper replenishment. - Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards. - Share information, ideas and suggestions to accomplish mutual goals. - Support team decisions even if not in total agreement. - Dealing well with different viewpoints as part of a multidisciplinary team. - Work co-operatively with equals or other team members to set responsibilities. - Optimize hiring of manpower in line with the business plan. - Training the current staff with Training Programs according to their requirement. - Mentor store staff on driving high profitability and standards. - To ensure knowledge sharing and best practices. - Create talent pipeline for store staff. **Role Requisites** - Strong leadership skills with ability to coach - effectively teach/develop others to next level. - Good energy levels - with ability to be involved in multiple tasks and ability to juggle. - Good analytical skills. - Effective listening and communications skills simplify communication with ability to put the point across the board. - Superior understanding of Indian retailing and global trends. - Good communication and interpersonal skills - understand customer needs. - Good at relationship building - conversion to sales. - Ability to follow brand and store guidelines. - Good operations experience receiving stock, inventory keeping, cash handling, etc. **Education & Experience Requisites** - Minimum 3 to 5 yrs. - Ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product. - Should be able to share multiple instances of Customer Delight and strong one-to-one relationship building. - Ability to manage and develop a positive and productive team. - Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills. Kindly share your resume & 2 ,3 Photographs on Pearl1.Jain@ril.com / Komal.Arora@ril.com/ Bhumika1.Singh@ril.com