Associate Product Manager / Product Manager – Fastrr

Job description

Associate Product Manager / Product Manager – Fastrr Gurugram, Haryana Department Product Development Job posted on September 10, 2026 Employee Type permanent Experience range 1-3 years Experience: 1–3 years of product experience Focus: AI / LLM-powered products Roles & Responsibilities • Own the end-to-end product lifecycle – from identifying the problem and defining the solution to launch, iteration, and scale • Work closely with Engineering, Design, Data, and Business teams to build and launch AI-powered products • Define product vision, requirements, user journeys, PRDs, user stories, and acceptance criteria • Design and iterate on conversational and voice AI experiences, including prompts, context handling, fallbacks, and human-handoff flows • Define and track AI quality metrics and evaluation frameworks to continuously improve model output and accuracy • Analyse product and customer data using SQL to identify insights, opportunities, and areas for improvement • Monitor key product metrics such as activation, adoption, engagement, containment, accuracy, and retention • Understand and optimise AI unit economics, including per-conversation costs, usage, margins, and pricing implications • Conduct user research and work with customer-facing teams to identify pain points and translate them into product opportunities • Run experiments and use data-driven insights to improve product adoption and engagement • Collaborate with engineering teams on technical feasibility, prioritisation, sprint planning, and execution • Own product launches and measure post-launch performance to drive continuous improvement • Stay updated on emerging AI/LLM capabilities, agentic workflows, RAG, and AI product trends and identify opportunities to apply them Must-Haves • 1–3 years of product experience with at least one shipped AI/LLM-powered feature, preferably conversational AI or voice AI • Hands-on understanding of conversational AI mechanics, including prompt design, context handling, fallback, and human-handoff flows • Experience setting up AI evals and measuring output quality through accuracy, containment, or similar metrics • Strong analytical skills with hands-on SQL experience and the ability to independently pull and analyse data • Understanding of AI unit economics, including per-conversation costs, margin thinking, and usage-based pricing • Excellent written communication skills with the ability to independently create clear product specs and PRDs Strong Plus • Experience in D2C SaaS, MarTech, or customer engagement products • Exposure to the Shopify ecosystem or app marketplaces • Experience improving adoption, activation, or engagement metrics • Familiarity with AI-agent frameworks or RAG, such as LangChain or LlamaIndex