Associate Relationship Manager-LAP

Job description

Job Requirements Job Requirements Job Title – Associate Relationship Manager-LAP Place of work • Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh Business Unit • Rural Banking Function • Retail Assets Job Purpose : The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: • Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. • Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer • Spearhead mapping of detailed household needs based on direct customer interactions • Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets • Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency • Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams • Coordinate with operations officer to ensure timely and accurate data entry • Ensure compliance as per the bank requirements Secondary Responsibilities: • Recommend process changes in order to improve service efficiency and quality across the branch network • Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics: Customer Acquisition targets, Cross sell targets Educational Qualifications: Graduate-Any-Full Time 12th- Any Experience: 0-3 Years in NBFCs/Banking.