B2B Manager (Key Accounts Manager)

Job description

**About Yulu** Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig-workers deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices and reducing the carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’dlike to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and on our website, https://www.yulu.bike/ **.** **Role Summary** We are looking for a B2B Manager to manage relationships with our enterprise partners. This role will serve as the primary point of contact for key accounts, ensuring strong client relationships, resolving issues, and identifying opportunities to grow the partnership. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to work across multiple teams. **Key Responsibilities** - Act as the primary point of contact for enterprise clients. - Build and maintain strong relationships with key accounts. - Understand client requirements and ensure timely resolution of issues. - Coordinate with internal teams to deliver a seamless customer experience. - Drive account growth by identifying upselling and cross-selling opportunities. - Track account performance and share regular business updates with clients. - Ensure high customer satisfaction and long-term partner retention. **Requirement** - 3 to 5 years of experience in Key Account Management, B2B Sales, Customer Success, or Enterprise Relationship Management. - Strong communication and stakeholder management skills. - Excellent problem-solving and analytical abilities. - Ability to manage multiple accounts and priorities in a fast-paced environment. - Experience working with enterprise clients is preferred.