Branch Manager - Akola

Job description

**Key Responsibilities:** - Drive achievement of business targets across **CASA, Fixed Deposits, Retail Assets (Home Loans, Auto Loans)**, and **Fee-based products** - Develop and execute **branch sales strategy**, ensuring consistent growth in revenue and customer acquisition - Lead, mentor, and monitor **branch team performance**, setting clear KPIs and driving productivity - Promote **cross-selling and upselling** of banking products to enhance customer wallet share - Ensure **exceptional customer experience**, handling escalations proactively and maintaining zero complaint benchmarks - Maintain strict adherence to **regulatory compliance, internal audits, and risk control policies** - Monitor and improve **branch profitability, cost efficiency, and market share penetration** - Oversee **day-to-day branch operations**, including cash operations, service delivery, and infrastructure management - Build strong local market presence through **relationship management, networking, and business development initiatives** - Ensure proper **documentation, KYC norms, and AML guidelines** are followed across all processes - Drive digital banking adoption and **increase usage of alternate channels** among customers - Maintain high standards of **operational discipline, security, and asset management**