Business Support Manager

Job description

Role & responsibilities • Manage and support Agriculture & Government Business operations at SBIG Head Office. • Oversee and coordinate activities related to crop insurance schemes including PMFBY. • Handle claims processing, documentation, assessment coordination, and compliance. • Work efficiently on the NCIP portal for policy issuance, enrolment, claim workflows, and reporting. • Provide subject-matter expertise in crop insurance concepts such as: • Localized calamity losses • Post-harvest losses • Yield-based losses • Prevented sowing claims • MSA (Mid Season Adversity) • WSL • KRPH Etc. • Collaborate with internal teams, government bodies, and external stakeholders. • Analyse data, prepare MIS reports, and support audits/monitoring activities. • Ensure timely communication, escalation, and resolution of issues. • Support strategic initiatives in Agriculture & Government business segments.