Credit Control Executive - Collections

Job description

Role & responsibilities 1. Collections & AR Ownership • Own the full receivables cycle invoicing accuracy, dispatch, and collection follow-ups across high- volume B2B freight accounts. • Drive proactive follow-up on due/overdue accounts via calls and emails to reduce average overdue days (DSO) • Investigate and resolve payment disputes or non-payment queries at the root cause, not just the transaction level 2. Stakeholder Management • Act as the bridge between Sales, C Servicing, and Finance to resolve outstanding client queries fast • Partner with internal teams to flag high-risk accounts early and align on collection strategy • Represent collections data confidently in internal reviews with clear, defensible numbers 3. Reporting & Reconciliation • Prepare daily and month-end collections/AR reports with account reconciliations • Track and report against monthly/annual collection targets with variance commentary • Support audit and compliance requirements tied to receivables What We're Looking For • 3-5 years in Accounts Receivable / Collections / Credit Control, pan-India, high-volume B2B corporate clients • Strong stakeholder management comfortable pushing back and aligning with Sales/Client Service, not just executing calls • Finance background (B.Com/BBA; MBA-Finance a plus) • Working knowledge of ERP systems (NetSuite/Zoho or similar) preferred • Sharp communicator well-spoken, and equally comfortable writing a firm follow-up email