Customer Relationship Executive .g

Job description

About the Role: Are you passionate about customer interaction and sales? Join our dynamic team and help customers enjoy a smooth and hassle-free relocation experience. We are looking for enthusiastic individuals with strong communication and relationship-building skills who can convert customer inquiries into successful bookings while ensuring exceptional customer satisfaction. Key Responsibilities • Handle inbound and outbound customer inquiries • Provide accurate quotations and recommend suitable solutions • Follow up with prospective customers to maximize conversions. • Coordinate with operations, vendors, and moving teams for seamless service execution. • Maintain regular communication with customers before, during, and after the service • Resolve customer queries and ensure a superior customer experience. • Update customer details, quotations, bookings, and service status in the CRM. • Cross-sell value-added services such as home cleaning, painting, storage, and home maintenance. • Maintain high service quality and collect customer feedback after service completion. Desired Candidate Profile • Freshers and candidates with up to 2 years of experience can apply. • Excellent verbal and written communication skills. • Strong customer handling and negotiation skills. • Target-oriented with a positive attitude. • Ability to multitask and work in a fast-paced environment. Why Join NoBroker? • Be a part of India's leading proptech company, transforming the home services and real estate industry. • Excellent career growth opportunities with structured learning and internal promotions. • Attractive salary with lucrative performance-based incentives. • Gain hands-on experience in sales, customer relationship management, and operations. • Work in a collaborative, energetic, and fast-paced environment. • Comprehensive onboarding and training to help you succeed from day one. • Performance recognition through rewards and incentive programs. • Health insurance upto 1 Lakh will be provided.