Customer Service Executive

Job description

Direct Walk in Interview for International Voice / International Banking Requirement in TCS Kolkata on 11th July 2026 Note: Candidates with relevant experience in International Voice can directly attend the interview. Please go through the norms below before you attend. Interview Details: Job Role: Customer Service Associate Drive Date: 11th July 2026 (Saturday) Drive Location: TCS Kolkata - Ecospace Location: Tata Consultancy Services, Ecospace Business Park, Plot No. IIF/11 Action Area II, New Town, Rajarhat, Kolkata, West Bengal, 700160 Timing: 09:00 AM - 12:00 PM Candidate to Carry: Copy of an updated resume, Photocopy of an Aadhar card and PAN card, 1 passport size photo and a photocopy of UAN Service History Document (downloaded within a week prior to TCS interview date). Job Description: • Excellent communication skills (Written & Spoken) • Graduate (10+2+3) and above in any stream with minimum 12 months of experience and maximum of 3 years of relevant experience in International Voice process in any domain/ International Banking Experience are eligible to apply • Handling outbound calls at scale while adhering to time and productivity targets • Immediate joiners or candidates with up to 30 days' notice preferred • Flexible to work in night shifts • All educational and employment documents are mandatory to have • Salary credits from all previous employers must have been processed through a bank account. Cash payments are not acceptable Note: Creating Unique Registration Number (EP ID) is mandatory to attend interview. • Below are the steps to create. • Step 1: Visit https://ibegin.tcsapps.com/candidate/jobs/420519j • Step 2: Click to login • Step 3: Click New user (Register with us) • Step 4: Select "BPO" (in areas of interest) and complete the registration. (Fill the details) • Step 5: Once completed, your TCS No would be generated which starts with EPCN2026XXXXX • Step 6: You will receive the EP number on your registered personal e-mail ID. • Step 7: Upon confirmation you can upload your CV and complete the application form process PFB the norms to be followed during the Interview process. • We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. • Two / four-wheelers can be parked in the parking area. • Candidates must wait in the lounge. • Water dispensers are available. • Rest rooms are located near the wash area of cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately". \\\\\\* Kindly share this information with your friends and bring them along with you \\\\\\\\ • Please reach out to rimple.sarvaiya@tcs.com in case of any query.