Customer Support Associate

Job description

About the Role We are looking for a Medical Directorate Associate to support the management and coordination of doctors across the organization. The role involves ensuring smooth communication, effective coordination, and timely resolution of operational requirements related to doctors. Key Responsibilities • Manage and coordinate with doctors for day-to-day operational requirements. • Act as a point of contact between doctors and internal teams to ensure smooth communication. • Coordinate doctor schedules, meetings, appointments, and other engagements. • Track and follow up on doctor-related activities, requirements, and deliverables. • Maintain accurate records and MIS related to doctor management. • Support onboarding, documentation, and other operational processes for doctors. • Identify and resolve coordination-related issues in a timely manner. • Work closely with cross-functional teams to ensure seamless doctor operations. • Build and maintain strong professional relationships with doctors. Requirements • 6 months – 2 years of experience in doctor management, healthcare operations, coordination, hospital administration, or a similar role. • Excellent communication and interpersonal skills. • Strong follow-up and coordination abilities. • Good organizational and time-management skills. • Proficiency in MS Excel and basic MIS reporting. • Ability to manage multiple stakeholders and work in a fast-paced environment. • Strong ownership, problem-solving approach, and attention to detail. Pay: ₹10,528.13 - ₹25,000.00 per month Benefits: • Commuter assistance • Food provided • Provident Fund Application Question(s): • Current in hand salary? • Expected in hand salary? Work Location: In person