Executive - Patient Care Specialist (BDS, BHMS, BAMS, PharmD)

Job description

**Designation** - Executive - Patient Care Specialist **Experience -** Freshers or experienced (in sales role) **Qualification -** MBBS, BDS, BAMS, BHMS or any medical related qualification **Job Location -** Sec-14, Gurgaon **Compensation -** As per market standards (with potential for additional earnings through incentives) **What We Are Looking For:** We are seeking compassionate and driven individuals to join our team as Patient Care Specialists. The ideal candidates will possess excellent communication skills, a patient-centric attitude, and a proactive mindset. **What Our Expectations Are:** - Patient-centric attitude - Ability to handle multiple tasks effectively - Proactive & determined mindset - Strong problem-solving skills - Excellent communication skills - Flexibility & Adaptability **What You Will Do:** As **Patient Care Specialist** , you will serve as a crucial link between the company and our patients. Your primary responsibilities will include: • **Patient Engagement & Education** - Conduct structured discussions, clearly explaining HexaHealth’s specialized services to ensure patients understand the benefits and support available for high-acuity care. • **Personalized Recommendations** - Assess patient health profiles to recommend suitable specialists and hospitals, coordinating their consultation and ongoing treatment journey. • **Medical Report Guidance** - Review and explain patient reports confidently, using your knowledge to clarify treatment options and address patient concerns. • **Continuous Patient Support** - Guide patients through each stage of their healthcare process, offering empathetic support and resolving queries to ensure a positive experience. • **Building Healthcare Partnerships** - Develop strong connections with hospital network & doctors to deepen your expertise, allowing you to offer well-informed patient support. • **Revenue & Patient Conversion Impact** - Drive patient engagement effectively, contributing to conversion rates and revenue growth by supporting well-informed healthcare decisions. **About HexaHealth:** At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital. **Website Link: https://www.hexahealth.com/** **LinkedIn Link: https://www.linkedin.com/company/hexahealth/** **Careers Page Link: https://www.hexahealth.com/careers**