Executive - Patient Care Specialist (BDS, BHMS, BAMS, PharmD)

Job description

Designation • Executive - Patient Care Specialist Experience - Freshers or experienced (in sales role) Qualification - MBBS, BDS, BAMS, BHMS or any medical related qualification Job Location - Sec-14, Gurgaon Compensation - As per market standards (with potential for additional earnings through incentives) What We Are Looking For: We are seeking compassionate and driven individuals to join our team as Patient Care Specialists. The ideal candidates will possess excellent communication skills, a patient-centric attitude, and a proactive mindset. What Our Expectations Are: • Patient-centric attitude - Ability to handle multiple tasks effectively • Proactive & determined mindset - Strong problem-solving skills • Excellent communication skills - Flexibility & Adaptability What You Will Do: As Patient Care Specialist , you will serve as a crucial link between the company and our patients. Your primary responsibilities will include: • Patient Engagement & Education • Conduct structured discussions, clearly explaining HexaHealth’s specialized services to ensure patients understand the benefits and support available for high-acuity care. • Personalized Recommendations • Assess patient health profiles to recommend suitable specialists and hospitals, coordinating their consultation and ongoing treatment journey. • Medical Report Guidance • Review and explain patient reports confidently, using your knowledge to clarify treatment options and address patient concerns. • Continuous Patient Support • Guide patients through each stage of their healthcare process, offering empathetic support and resolving queries to ensure a positive experience. • Building Healthcare Partnerships • Develop strong connections with hospital network & doctors to deepen your expertise, allowing you to offer well-informed patient support. • Revenue & Patient Conversion Impact • Drive patient engagement effectively, contributing to conversion rates and revenue growth by supporting well-informed healthcare decisions. About HexaHealth: At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital. Website Link: https://www.hexahealth.com/ LinkedIn Link: https://www.linkedin.com/company/hexahealth/ Careers Page Link: https://www.hexahealth.com/careers