F: S Customer Support Executive

Job description

Role & responsibilities • Identify customer needs, clarify information, and offer immediate solutions or troubleshooting. • Maintain accurate logs of customer interactions in the CRM database. • Coordinate with internal teams to escalate and resolve complex queries. • Ensure high customer satisfaction levels by following company communication guidelines. Perks & Benefits • Attractive performance incentives and bonuses. • Quick onboarding process for immediate joiners. • Health insurance coverage. • Career growth and internal promotion opportunities.