Field Support Engineer || Field Role

Job description

Role & responsibilities • Conduct preventive and corrective maintenance of telecom tower sites to ensure maximum uptime. • Diagnose and troubleshoot faults in electrical, electronic, and telecom systems at sites. • Monitor energy usage and implement efficiency measures to reduce operational costs. • Ensure compliance with safety standards and regulatory requirements during all site activities. • Supervise partner technicians and validate the quality of their work. • Maintain accurate documentation of maintenance activities, site performance, and fault reports. • Coordinate with the Area Operations Manager for escalations and reporting. • Support installation and commissioning of new equipment or upgrades at tower sites. • Respond promptly to emergency breakdowns and restore services within defined SLAs. • Contribute to continuous improvement initiatives Preferred candidate profile • Education: Bachelors degree in Electrical, Electronics, or Telecommunications Engineering. • Experience: 28 years in telecom infrastructure operations & maintenance, preferably with tower site exposure. • Technical Skills: • Operations & Maintenance of telecom tower sites • Electrical systems and power management • Preventive & corrective maintenance • Fault diagnosis and troubleshooting • Energy efficiency practices • Familiarity with remote monitoring tools/software • Certifications: Safety compliance certifications (electrical safety, OHS standards) preferred. • Soft Skills: Strong problem-solving ability, effective communication, team collaboration, and vendor/technician supervision. • Work Environment: Willingness to travel to tower sites, ability to work in outdoor conditions, and flexibility for emergency call-outs. • Other Attributes