g.Sales and Customer Support Executive

Job description

Role & responsibilities 1. Lead Management & Conversion • Handle incoming leads from customers looking to rent, buy, or sell properties. • Make outbound calls to prospects who have shown interest on the platform. • Understand customer requirements and recommend suitable NoBroker plans or services. 2. Product Pitching & Sales • Explain NoBrokers offerings (e.g., owner plans, tenant plans, premium listings, home services). 3. Customer Relationship Management • Build rapport with customers and maintain follow-ups until closure. • Address queries, objections, and concerns professionally. • Ensure a smooth onboarding experience for paid customers. 4. Target Achievement • Meet daily, weekly, and monthly sales targets. • Maintain high conversion ratios and productivity metrics (calls, closures, revenue). 5. Coordination with Teams Preferred candidate profile 1. Communication Skills 2. Persuasion & Negotiation 3. Lead Conversion Skills 4. Relationship Building 5. Adaptability