Hotel Manager

Job description

Role & responsibilities • Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively • Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions • Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster • Ensure collection of accounts receivable/outstanding amount from portfolio clients • Resolve issues arising between property owners, customers & internal stakeholders • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business