HR Operations and Delivery Associate IV

Job description

Job Track Description • Performs tasks based on established procedures. • Uses data organizing and coordination skills to perform business support or technical work. • Requires vocational training, certifications, licensures, or equivalent experience. General Profile • Has advanced, specialized expertise within a range of analytical or operational processes. • Completes assignments and facilitates the work of others. • May coordinate assignments beyond work area. • Proposes improvements to processes and methods. • Acts as a lead, coordinating the work of others, but is not a supervisor. • Works autonomously within established procedures. Functional Knowledge • Has developed skills in a range of processes, procedures, and systems. • Acts as a technical expert in some areas. Business Expertise • Understanding of how teams integrate and work best together to support the achievement of company goals. Impact • Impacts own team through the quality of the services or information provided. • Suggests improvements to work procedures and practices to improve efficiency. Leadership • Serves as a team lead. • May allocate work to team members. • Provides subject matter guidance to junior team members. Problem Solving • Provides solutions to atypical problems with little or no precedent. Interpersonal Skills • Exchanges information and ideas effectively. Responsibilities • Guides and directs on HR programs and procedures. • Ensures the accuracy and integrity of HR data by conducting routine audit tests. • Prepares documentation for the HR knowledge database. • Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions. • Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance. • Performs other duties as assigned. • Complies with all policies and standards.