HR Technology Program Manager

Job description

Key Responsibilities Strategic Activities • Define and execute the HR Technology roadmap aligned with enterprise, HR, and Digital priorities across SAP SuccessFactors, PeopleStrong, and related HR applications. • Act as program partner to HR leadership for technologyenabled transformation across the employee lifecycle. • Drive process standardization, automation, data quality, and adoption while minimizing customization and technical debt. Program Management & Governance • Lead concurrent HR Technology initiatives from business case through design, build, testing, cutover, hypercare, and transition to operations. • Institute governance controls including SteerCo, PMO, RAID logs, stage gates, and executive dashboards. • Govern requirements, solution design, test readiness, golive criteria, cutover, hypercare exit, and BAU handover. Functional & Integration Governance • Coordinate requirements and solution decisions across Employee Central, Recruiting, Onboarding, Performance, Compensation, Learning, payroll, and attendance. • Ensure requirements are complete, traceable, and translated into specifications, user stories, and acceptance criteria. • Own release impact assessment, regression scope, business communication, and productionreadiness governance. Stakeholder & Vendor Management • Partner with HR leaders, process owners, and Digital teams to resolve priorities, risks, and dependencies. • Govern implementation partners, AMS providers, and vendors for delivery quality, commercials, milestones, and service levels and Monitor vendor performance and intervene early where delivery or cost deviates. Risk, Compliance & Operations • Maintain risk registers and ensure timely mitigation and escalation of critical issues. • Ensure solutions comply with internal controls, audit requirements, dataprivacy obligations, and segregationofduties principles. • Govern incident, problem, change, release, and SLA management for HR platforms. Skills Required • HR Technology portfolio leadership across SAP SuccessFactors, payroll, attendance, learning, and employeeexperience platforms. • Enterprise program management, portfolio planning, governance, and benefits realization. • Business process analysis, solution design, data and integration governance. • Executive stakeholder management, commercial acumen, and vendor governance. • Risk, change, release, testing, and operationalreadiness management. Key Performance Indicators • Program Delivery & Adoption: Scope, milestones, budget, benefits realization, stakeholder satisfaction, and timely transition to operations. • Platform & Risk Performance: Availability, integration success, incident reduction, audit/security compliance. • Vendor & Team Performance: SLA adherence, quality, knowledge transfer, team capability, and engagement. Education & Experience • Minimum: Bachelor’s in Engineering, IT, Computer Science, HR, or Business Administration. • Preferred: MBA/PGDM and certifications (HR Tech, PMP/PRINCE2/Agile). • Experience: 12+ years in enterprise applications, HR Technology, or digital transformation; leadership of complex programs; vendor and budget management; executive governance.