Senior Manager – Cockpit Rostering

Job description

Location: Gurugram | Sep 10, 2026 • Job Purpose • Responsible for optimizing the allocation of resources, maintaining efficient workflows, and meeting operational objectives through effective pilot crew roster planning. • Key Accountabilities • Develop and implement strategic plans for pilot roster planning & training planning to ensure optimal coverage while adhering to regulatory requirements. • Lead a team responsible for creating and maintaining pilot rosters, providing guidance, support, and training as needed. • Ensure all rostering activities comply with company policies, aviation regulations, and industry best practices. • Monitor roster performance metrics, identify areas for improvement, and implement corrective actions as necessary. • Serve as the primary point of contact for pilot crew roster planning & training planning matters, fostering open communication within the team and with other departments. • Efficiently allocate pilot crew roster planning & training planning resources based on operational needs. • Drive continuous improvement initiatives in roster planning & training planning processes to enhance efficiency and effectiveness. • Address any issues or disruptions in pilot rosters promptly by making necessary adjustments in the upcoming rosters with the fleet approval. • Develop long-term strategies for pilot roster planning to meet operational requirements, optimize resource utilization, and enhance overall efficiency. • Ensure smooth operations by effectively managing pilot rosters using advanced software tools like Jeppesen Crew Pairing optimizer & Jeppesen Crew Rostering optimizer along with crew roster planning systems like CAE Crew Manager or any other crew rostering related tools. • Monitor key performance indicators related to crew utilization, on-time performance, crew satisfaction, and other relevant metrics to identify areas for improvement. • Collaborate with various departments such as flight operations, Training admin, network planning, administration-HR & Digital & Technology, and commercial to coordinate rostering activities effectively. • Undertake projects and studies to improve pilot crew rosters. • Accountable for the equal distribution of flights and flying hours amongst the crew. • Ensuring fairness parameters are within range in JCR optimized rosters of pilot crew. • Accountable for the timely release of rosters in compliance with rostering rules, including regulatory, company policies and welfare rules. • Accountable for pilot crew annual leave bidding and assignment. • Accountable for completion of pre-assignment tasks and any other carry forward non availability of crew within allocated time. • Accountable for pilot crew short leave bidding and assignment within allocated time. • Stay up to date with company policies, CAR requirements, OMD, OMA, DPM for ensuring compliance. • Raise any red flags to the reporting manager. • Work with in-house developers and IT team to improve the rostering efficiency, optimize processes, and enhancing roster quality. • Accountable for timely release of all the mandatory reports related to post publishing of crew rosters. • Assist the team in analyzing the historical data and forecast future needs to anticipate scheduling challenges and propose solutions. • Participate in continuous improvement initiatives to enhance roster planning processes and efficiency. • Development of training module & continuous assessment strategy for pilot crew planners on roster planning processes and systems. • Handle any issues or challenges related to roster planning operations effectively and proactively. • Timely escalation of issues to the reporting manager. • Generate & analyze various reports of pilot crew rostering using the advanced business analytics & statistical software for management review. • Working as part of a team of analysts yet being able to work independently using one’s own initiative to complete tasks. • Problem solving using cost effective solutions. • Assist team members in the tasks that are reasonably required to carry out the daily operation of the pilot crew rostering team. • Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitable in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. • Skills Required for the role Airline Operational Expertise Strategic Outlook Strong Interpersonal Skills Coordination & Planning Skills Team Management Skills Decision making Skills Leadership Skills Problem Solving Skills Critical Thinker Effective communication skills Presentation skills • Key Interfaces Internal Interfaces Flight Operation Department • Work closely with the Flight Operations team to develop optimized pilot rosters that meet operational requirements while adhering to regulatory standards and safety protocols. Crew Departments & Travel Desk • Coordinate with Flight Ops Training team, DOPS, licensing team to align crew rosters. Digital & Technology Department • Needs to liaise with the IT team to leverage technological resources effectively, streamline rostering workflows, automate repetitive tasks, and enhance decision-making through data-driven insights. Network Planning Department • Coordinate with NPD for Schedule amendments, crew feasibility request related queries, etc., Administration- HR • Coordinate with admin-HR team for the HOTAC related requirement. Commercial Department • Coordinate with commercial department for seat blocking on international sectors. External Interfaces Crew Management System Providers • Liaise with the Crew Management system provider for all system related activities. • **Educational