IDFC Virtual Relationship Manager

Job description

**Roles and Responsibilities** - Manage virtual relationships with clients through video conferencing, ensuring timely resolution of queries and issues. - Conduct telesales calls to promote life insurance products to potential customers. - Handle inbound sales calls from existing clients, identifying opportunities for upselling and cross-selling. - Provide exceptional customer service by resolving client complaints promptly and efficiently. - Collaborate with internal teams to resolve complex client issues.