Job description

**Role & responsibilities** - Integrate, configure and commission IoT devices, sensors, gateways and related equipment as per project requirements. - Travel to new centers, as required, to install, configure, test and implement IoT devices and ensure successful deployment. - Perform device onboarding, provisioning and connectivity validation with IoT platforms and enterprise systems. - Troubleshoot and resolve IoT device connectivity, configuration and communication issues. - Handle basic IT support tickets, including troubleshooting hardware, software, network and peripheral issues. - Coordinate with internal IT and technical teams to resolve escalated issues in a timely manner. - Maintain an accurate inventory of all IoT assets, including tablets, gateways, sensors and other field devices. - Track device allocation, health status, firmware versions, maintenance history and replacements. - Ensure proper documentation of installations, configurations, asset records and support activities. - Follow organizational IT and security policies during deployment and support activities.