Iot Engineer
Smartworks · Gurugram, Haryana, India
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Smartworks · Gurugram, Haryana, India
Role & responsibilities • Integrate, configure and commission IoT devices, sensors, gateways and related equipment as per project requirements. • Travel to new centers, as required, to install, configure, test and implement IoT devices and ensure successful deployment. • Perform device onboarding, provisioning and connectivity validation with IoT platforms and enterprise systems. • Troubleshoot and resolve IoT device connectivity, configuration and communication issues. • Handle basic IT support tickets, including troubleshooting hardware, software, network and peripheral issues. • Coordinate with internal IT and technical teams to resolve escalated issues in a timely manner. • Maintain an accurate inventory of all IoT assets, including tablets, gateways, sensors and other field devices. • Track device allocation, health status, firmware versions, maintenance history and replacements. • Ensure proper documentation of installations, configurations, asset records and support activities. • Follow organizational IT and security policies during deployment and support activities.