Administration Executive/Travel Helpdesk Executive

Job description

Job Title: Admin Executive/ Senior Executive Department: Administration Employment Type: Full-Time Key Responsibilities:- • Handle end-to-end travel bookings flights, trains, cabs, and hotel accommodations for employees and guests • Coordinate with travel agencies/vendors to get best rates and timely confirmations • Ensure all bookings comply with company travel policy and budget guidelines • Assist employees with visa documentation, forex, and travel insurance requirements • Manage travel helpdesk tickets/queries and ensure timely resolution (SLA adherence) • Coordinate last-minute/urgent travel requests and changes/cancellations • Maintain accurate records of bookings, invoices, and travel expenses • Reconcile travel vendor bills and process invoices for payment • Prepare MIS reports on travel spend, vendor performance, and helpdesk tickets • Liaise with finance team for travel advances, reimbursements, and expense settlements • Handle escalations related to travel delays, cancellations, or vendor issues • Continuously identify opportunities for cost savings and process improvement. Required Skills & Qualifications • Bachelor's degree in any discipline. • Atleast 3 years of experience in administration/travel desk management . • Strong coordination and vendor negotiation skills. • Excellent communication skills, especially while liaising with senior leadership. • Proficiency in MS Office (Excel, Word, Outlook). • Strong organizational and problem-solving skills.