Key Accounts Manager

Job description

**Role & responsibilities** **As a Key account manager, your primary responsibility is to oversee and optimize the relationships and performance of the distributor network. Here's a detailed breakdown of the responsibilities typically associated with this role:** **Distributor Selection and Onboarding: -** Identify potential distributors and Lead the onboarding process for new distributors, ensuring they understand the company's products, policies, and expectations. **Relationship Management: -** Build and maintain strong relationships with existing distributors, serving as the main point of contact for all communication and support. **Performance Monitoring and Analysis: -** Establish key performance indicators (KPIs) and measure performance data to identify areas for improvement and develop strategies to optimize sales and distribution efficiency. **Training and Development: -** Provide training and support to distributors to enhance their product knowledge, sales skills, and customer expectations. **Contract Negotiation and Management: -** Negotiate contracts, agreements, and terms of partnership with distributors, ensuring alignment with company objectives and legal requirements. - Manage contract renewals, amendments, and terminations as needed, maintaining clear communication and transparency throughout the process. **Market Analysis and Insights: -** Conduct market research and analysis to identify trends, competitive threats, and opportunities within the distribution channel. - Gather feedback from distributors, customers, and other stakeholders to gain insights into market needs and preferences. **Continuous Improvement: -** Continuously evaluate and refine distributor management processes and practices to drive efficiency and effectiveness. - Implement best practices and lessons learned to enhance the performance and value of the distributor network. **Preferred candidate profile** - **Education:** Any Graduation - **Experience:** A minimum of 2-4 years of experience in Key account manager, sales, or business development, preferably within the HoReCa industry - **HoReCa Industry Knowledge: I**n-depth understanding of the HoReCa industry including its dynamics, key players, and market trends and distributor handling - **Relationship Building Skills:** Strong interpersonal skills and the ability to build and maintain relationships with distributors at various levels. - **Sales and Negotiation Skills:** Proven track record of acquiring clients of Distributors or exceeding onboarding targets, excellent negotiation skills, and the ability to close deals effectively with both Clients and Distributors**.** - **Excellent Communication:** Exceptional written and verbal communication skills, including the ability to deliver persuasive Calculations and proposals in their language. - **Result Orientation:** Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team - **Flexibility and Adaptability:** Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment - **Language:** Knowledge of local language is mandatory