Key Accounts Manager

Job description

Role & responsibilities As a Key account manager, your primary responsibility is to oversee and optimize the relationships and performance of the distributor network. Here's a detailed breakdown of the responsibilities typically associated with this role: Distributor Selection and Onboarding: - Identify potential distributors and Lead the onboarding process for new distributors, ensuring they understand the company's products, policies, and expectations. Relationship Management: - Build and maintain strong relationships with existing distributors, serving as the main point of contact for all communication and support. Performance Monitoring and Analysis: - Establish key performance indicators (KPIs) and measure performance data to identify areas for improvement and develop strategies to optimize sales and distribution efficiency. Training and Development: - Provide training and support to distributors to enhance their product knowledge, sales skills, and customer expectations. Contract Negotiation and Management: - Negotiate contracts, agreements, and terms of partnership with distributors, ensuring alignment with company objectives and legal requirements. - Manage contract renewals, amendments, and terminations as needed, maintaining clear communication and transparency throughout the process. Market Analysis and Insights: - Conduct market research and analysis to identify trends, competitive threats, and opportunities within the distribution channel. - Gather feedback from distributors, customers, and other stakeholders to gain insights into market needs and preferences. Continuous Improvement: - Continuously evaluate and refine distributor management processes and practices to drive efficiency and effectiveness. - Implement best practices and lessons learned to enhance the performance and value of the distributor network. Preferred candidate profile • Education: Any Graduation • Experience: A minimum of 2-4 years of experience in Key account manager, sales, or business development, preferably within the HoReCa industry • HoReCa Industry Knowledge: In-depth understanding of the HoReCa industry including its dynamics, key players, and market trends and distributor handling • Relationship Building Skills: Strong interpersonal skills and the ability to build and maintain relationships with distributors at various levels. • Sales and Negotiation Skills: Proven track record of acquiring clients of Distributors or exceeding onboarding targets, excellent negotiation skills, and the ability to close deals effectively with both Clients and Distributors. • Excellent Communication: Exceptional written and verbal communication skills, including the ability to deliver persuasive Calculations and proposals in their language. • Result Orientation: Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team • Flexibility and Adaptability: Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment • Language: Knowledge of local language is mandatory