Manager, Technical Business Analysis

Job description

REQUIREMENTS: • Typically requires minimum 9+ years of experience • Either Engineering or technical graduates • Strong analytical and communication knowledge • Strong Domain/Service Discipline knowledge Defined Benefits • Knowledge of RKS/BA7 platform is preferable • Exhibit wide-spread experience on all Defined Benefit modules • Strong knowledge in MS Office, Mainframe, SQL • Good understanding of all standard Procedure Documents • Good Knowledge of Testing Procedures • Should be able to Coach mentor team members • Strong project people management skills • Self-motivated, team player, action and result oriented. • Manage stakeholder communication (internal/external) • Experience to Lead client projects independently handle multiple clients • Understanding of overall HROS Implementation/Ongoing methodology JOB DESCRIPTION DETAIL • Is accountable for project management functions. • Accountable for team performance and results. • Provides technical guidance to employees, colleagues, and customers. • Lessons Learned Documentation and Implement learning for next client/project • Initiate/Lead Conceptualize to implement ideas of process automation • Follow the standard practices and procedures specific to your Tower • Initiate Drive identified user technical/ functional training programs • Understands and applies concepts in the field of expertise. • Translates strategy and priorities into work product. • Manages performance appraisals and pay reviews. • Manages hiring and termination actions. Leadership, Problem Solving Interpersonal Skills • Impacts the teamability to meet quality, volume, and timeline targets. • Guides based on policies, resource requirements, budgets, and business plans. • Builds team engagement to meet service and operational challenges. • Supports problem solving across an organizational matrix. Responsibility Statements • Serves as liaison between end-users and product development teams. • Uses best practices and understanding of business issues to improve products and services. • Works closely with end-users to examine, define, model, and document project requirements. • Leverages domain knowledge and system understanding to define a go-to approach for system construction. • Produces detailed component specifications and translates these into detailed designs for implementation using selected products. • Facilitates cross-functional communication and recognizes the need to engage stakeholders and SMEs in a project. • Liaison between non-technical client teams, design teams, and testing teams to ensure quality deliverables.