Nerve Centre Executive

Job description

Role & responsibilities • Lead real-time monitoring and coordination of supply chain operations across Logistics and Warehouse Operations. • Track critical supply chain KPIs in the areas of Logistics, Warehouse Ops, Process Violations, Inventory and Distributor/Customer Receivables (Cash collection) and ensure highest levels of metrics are maintained. • Drive proactive issue resolution with Tech, Product and other Business Stakeholders to minimize disruption to Operations and support high customer service levels. • Serve as the primary escalation point for critical operational risks and decision-making, collaborating with cross-functional teams. • Maintain and update accurate reports, and timely escalate issues to concerned stakeholders to aid in quick resolution and decision making. • Drive continuous process improvements and contribute to knowledge and team capability building. Preferred candidate profile • Graduate with 1-4 years experience in supply chain management roles. • Good structured spoken and written communication skills required for collaboration with stakeholders. • Analytical with basic excel/google sheets proficiency. ERP experience is a plus. • Ability to work in fast-paced unstructured environments and make quick decisions. • Night shifts (9-10 hour shifts) with a 6-day work week