Partner - Credit Control & Collections

Job description

Job Description Job Summary We are seeking an experienced Partner – Credit Control to lead and manage the end-to-end credit control and collections process for the Delhi NCR region. The role will be responsible for customer follow-ups, account reconciliations, MIS reporting, and close coordination with internal stakeholders to ensure timely collections and healthy cash flow. Key Responsibilities • Manage the complete credit control and collections cycle, from customer follow-ups to closure and reporting. • Handle large corporate accounts, ensuring timely payments and resolution of discrepancies. • Conduct regular customer meetings for payment follow-ups and issue resolution. • Perform timely account reconciliations and payment adjustments in SAP. • Ensure accurate customer reconciliation, including TDS reconciliation. • Monitor and analyse DSO, provisions, and ECL, including root cause analysis for delays or risks. • Prepare and present MIS reports, dashboards, and PPTs for management review. • Develop and track Forecast vs. Collection reports using advanced Excel skills. • Coordinate closely with Sales, Finance, Tax, and Billing teams to resolve billing, taxation, and collection-related issues. • Ensure compliance with internal policies and best practices in credit management. • Support process improvements to enhance collection efficiency and reduce outstanding receivables. Required Skills & Competencies • Strong background in Credit Control (experience in the IT / Software industry preferred). • Excellent written and verbal communication skills. • Strong analytical and problem-solving abilities. • High proficiency in MS Excel (spreadsheets, reconciliations, forecasting, MIS). • Good understanding of SAP for account reconciliation and payment adjustments. • Sound knowledge of DSO, ECL, provisions, and reconciliation processes. • Ability to manage stakeholders and work collaboratively as a team player. • GST knowledge will be an added advantage. Qualifications & Experience • Education: • 10+2 with a minimum of 60% • B.Com / M.Com (mandatory) • Experience: • Minimum 6 years of experience in Credit Control • Total experience: 5–8 years, preferably in an IT / Software company