Program Manager - NPI

Job description

Responsibilities • Manage and track end‑to‑end program execution, including project timelines, NPI‑to‑MP transitions, and account progress from RFQ initiation through final closure (AOB or rejection). • Monitor revenue performance against AOP targets and drive necessary actions or escalations to achieve them. • Accountable for RFQ ownership and maintain full visibility of the sales funnel and pipeline to ensure effective opportunity management. • Manage sales forecasting and build plans to coordinate with factory & production planner. • Collaborate with Accounts manager, TPM’s, FAE’s to align on the objectives. • Maintain a centralized repository capturing customer engagement status, opportunity progression, and key communication updates. Maintain comprehensive documentation repositories, including NDAs, RFQs, agreements, SOPs, SOWs, and project plans. • Support pricing approval workflows and provide finalized quotations to Account Managers or directly to customers, as applicable. • Document and follow up on internal weekly sales meetings and S&OP reviews to identify gaps and drive corrective actions. • Partner with technical teams to follow up and execute NPIs, coordinating troubleshooting activities and removing blockers to ensure smooth progress. • System, SOP, process creation to improve the sales work flow. Essential Attributes • Should have good presentation skills, Microsoft Excel, Power Point, timeline management and Dashboard creation Qualifications • Essential: Under-graduation, including B.E./B.Tech or MBA graduate with technical background • Preferred: Post-graduation MBA with Relevant work experience in Sales Operations and/or Program Management Desired Experience Level • Minimum 6 - 10 years of relevant work experience. • (Or) PG candidate from B-school with 3-6 Years of Work experience • Preferred: Hands on experience on ERP tools like SAP and or CRM Tools like Sales Force.