Retail Store Manager _Go Fresh Premium
Reliance Retail · Kolkata, West Bengal, India
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Reliance Retail · Kolkata, West Bengal, India
A Retail Store Manager oversees daily operations, drives sales performance, manages staff, and ensures high-quality customer service to maximize profitability. Responsibilities include recruiting/training employees, managing inventory, optimizing visual merchandising, controlling budgets, and ensuring compliance with safety regulations. They analyze sales data to meet targets and maintain a positive, efficient store environment. Key Responsibilities & Duties • Operational Management: Directs daily activities, ensures store cleanliness, manages opening/closing, and handles cash procedures. • Sales & Financials: Sets and hits sales targets, analyzes performance data, and manages budgets to increase profitability. • Staff Leadership: Recruits, trains, coaches, and schedules employees while fostering a motivated, customer-centric team. • Inventory Control: Manages stock levels, orders merchandise, performs audits, and implements loss prevention measures. • Customer Service & Merchandising: Resolves customer complaints, ensures excellent service, and executes visual merchandising strategies to boost sales. Required Skills & Qualifications • Experience: Proven experience in retail management or as an assistant manager. • Leadership: Strong communication, motivation, and interpersonal skills. • Business Acumen: Ability to analyze data, manage P&L, and create action plans. • Organization: Excellent time management and operational planning abilities. Common Requirements • Graduate • Flexibility to work weekends, evenings, and holidays. • Knowledge of retail POS systems and inventory management software. Experience • 6 to 12 Years Retail Experience.