SAP CRM Technical Consultant

Job description

Key Skills: SAP CRM, Middleware, Customer Relationship Management (Technical Confidence) Roles and Responsibilities: • Design and deliver SAP CRM technical solutions across WebClient UI, BOL/GenIL, and One Order components • Develop and support CRM customizations, enhancements, and technical configurations based on business requirements • Handle CRM Middleware and integration scenarios with upstream and downstream enterprise systems • Configure and support PPF and CRM Actions for business process automation • Investigate production issues, perform root-cause analysis, and provide timely technical resolutions Skills Required: • 8 to 12 years of relevant SAP CRM technical experience • Strong hands-on experience in SAP CRM technical development and customization • Deep working knowledge of CRM WebClient UI, BOL/GenIL, CRM One Order, and CRM Middleware • Experience supporting enterprise CRM integrations and resolving complex technical issues • Ability to work on technical design, troubleshooting, and API/integration-related support activities Good to Have: • Experience with Middleware and broader Customer Relationship Management platforms Education : Bachelor's degree in Engineering, Computer Science, or related discipline