SAP - Success Factor - Manager

Job description

**Job Description**: Manager / Senior Manager SAP SuccessFactors (HRIS) **Position Title:** Manager / Senior Manager SAP SuccessFactors **Department:** Human Resources / IT (HRIS) **Employment Type:** Full-Time **Role Objective** We are seeking a highly experienced and strategic **Manager / Senior Manager – SAP SuccessFactors** to lead the end-to-end implementation, configuration, and continuous optimization of our HRIS landscape. The ideal candidate will have hands-on expertise in deploying the complete SAP SuccessFactors suite—from Recruiting Management (RCM) and Onboarding to Employee Central and Talent Management modules. This role will act as the bridge between HR and IT, ensuring that our HR technology architecture aligns with business goals and scales effectively. **Key Responsibilities** **End-to-End Implementation & Configuration:** - Lead the full-lifecycle implementation of the entire SAP SuccessFactors suite, including blueprinting, configuration, testing, deployment, and post-go-live support. - Manage and configure core modules: **Recruiting Management (RCM), Recruiting Marketing (RMK), Onboarding (ONB 1.0/2.0), Employee Central (EC), Performance & Goals (PMGM), Learning Management System (LMS), Compensation, and Succession Planning.** - Ensure seamless integration of SuccessFactors with existing legacy systems, third-party HR vendors, and core ERP systems (e.g., SAP HCM, payroll processing systems). **Project Management & Strategy:** - Act as the primary Subject Matter Expert (SME) for all SAP SuccessFactors modules across the organization. - Develop project roadmaps, define business requirements, and ensure timely delivery of HRIS milestones. - Partner with cross-functional leaders and HR stakeholders to understand operational bottlenecks and design automated, user-friendly system solutions. **System Optimization & Troubleshooting:** - Oversee regular system upgrades, feature releases, and patch management in alignment with SAP’s release schedule. - Troubleshoot complex system issues, manage support tickets, and work directly with SAP support for escalations. - Maintain strict data integrity, role-based permissions (RBP), and data security protocols within the system. **Team Leadership & Training:** - Drive change management initiatives to ensure high user adoption of the new SuccessFactors modules across the company. - Develop training manuals, SOPs, and conduct workshops for end-users, recruiters, and HR personnel. - Manage, mentor, and guide a team of HRIS analysts and functional consultants. **Qualifications & Experience** - **Education:** Bachelor’s or Master’s degree in Information Technology, Human Resources, Business Administration, or a related field. - **Experience:** - **Manager:** 8–12 years of total experience with a minimum of 5 years dedicated to SAP SuccessFactors implementation. - **Senior Manager:** 12–15+ years of total experience with proven leadership in large-scale HRIS transformations. - **Project Expertise:** Must have completed at least 2 to 3 full-lifecycle, end-to-end implementations of the entire SuccessFactors suite (specifically RCM, ONB, and EC). - **Technical Skills:** Deep understanding of SAP Cloud integration, XML coding (for template modifications), and Role-Based Permissions (RBP). - **Certifications:** Active SAP SuccessFactors certifications in Employee Central, Recruiting, or Onboarding are highly preferred.