Senior Executive - HR Operations

Job description

**Senior Executive, HR Operations** **Job Title** Senior Executive, HR Operations **Location** Bangalore **Department** Human Resources **Experience** 3–4 Years **Employment Type** Full-Time **About LeadSquared** LeadSquared is an AI-powered CRM and growth platform that brings marketing, sales, service, onboarding, and operations together into a single connected system. Founded in 2011 and headquartered in Bengaluru, the company today supports more than 2,000 enterprises across 40+ countries in running faster, more efficient sales and customer engagement processes. **Role Summary** We are looking for a detail-oriented and process-driven Senior Executive – HR Operations to manage end-to-end HR operations, ensuring seamless employee lifecycle management, data accuracy, statutory compliance, and an exceptional employee experience. The role requires strong ownership, stakeholder management, and hands-on experience with HRMS and payroll coordination. **Key Responsibilities** - Manage the complete employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations. - Maintain employee records and ensure data accuracy across HRMS. - Coordinate payroll inputs, including new joiners, exits, attendance, leave, incentives, reimbursements, and salary revisions. - Administer leave, attendance, shift management, and employee documentation. - Generate HR letters such as appointment, confirmation, promotion, transfer, experience, and relieving letters. - Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS within defined SLAs. - Support statutory compliance, audits, and maintain audit-ready documentation. - Coordinate employee benefit programs, insurance, reimbursements, and vendor management. - Manage end-to-end exit formalities and Full & Final settlement coordination. - Prepare HR reports, dashboards, and MIS for management. - Identify opportunities for process improvement and support HR automation initiatives. - Collaborate with HRBPs, Finance, IT, Admin, Legal, and external vendors to ensure smooth HR operations. **Mandatory Skills** - End-to-End HR Operations - Employee Lifecycle Management - HRMS Administration (Darwinbox/GreytHR or similar) - Payroll Input Management - Leave & Attendance Management - HR Documentation & Letter Management - Statutory Compliance & Audit Support - Advanced Power BI and MS Excel (VLOOKUP, Pivot Tables, Lookup Functions, Basic Reporting) - HR Reporting & MIS - Process Documentation & SOP Creation - Strong Communication & Stakeholder Management - High Attention to Detail and Data Accuracy **Preferred Qualifications** - Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field. - MBA/PGDM in Human Resources is preferred. **Preferred Competencies** - Strong analytical and problem-solving skills. - Ability to manage multiple priorities in a fast-paced environment. - Excellent organizational and time management skills. - High level of ownership, accountability, and confidentiality. - Customer-centric approach with strong interpersonal skills. - Continuous improvement mindset with exposure to process automation. **Success Metrics** - Timely and accurate onboarding and employee lifecycle management. - Payroll input accuracy and adherence to timelines. - HRMS data accuracy and documentation compliance. - Employee query resolution within SLA. - Audit readiness and statutory compliance. - Timely completion of exit and Full & Final settlement processes. - Accurate HR reports and dashboards. - Contribution to HR process improvements and automation initiatives.