Senior Sales Manager

Job description

About the Role We are looking for a dynamic and result-oriented Sales Manager – OTO to lead and manage a team of Academic Counselors/Sales Executives responsible for one-to-one sales consultations. The ideal candidate should have a proven track record in team management, revenue generation, coaching, and driving sales performance in a fast-paced EdTech environment. Key Responsibilities Team Management • Lead, mentor, and manage a team of Academic Counselors/Sales Executives. • Set daily, weekly, and monthly sales targets and monitor team performance. • Conduct regular performance reviews, feedback sessions, and coaching. • Drive team productivity and ensure achievement of revenue goals. Sales & Revenue • Achieve individual and team sales targets. • Monitor the complete sales funnel from lead allocation to enrollment. • Improve lead conversion rates through effective sales strategies. • Handle escalations and assist the team in closing high-value opportunities. Performance Monitoring • Track KPIs such as: • Revenue • Conversion Rate • Talk Time • Productivity • Follow-up Effectiveness • Enrollment Rate • Prepare daily, weekly, and monthly MIS reports. • Analyze sales data and identify improvement opportunities. Training & Development • Conduct onboarding and continuous training for new and existing team members. • Facilitate role plays and objection-handling sessions. • Ensure adherence to sales processes and quality standards. Stakeholder Collaboration • Work closely with various teams. • Share market insights and customer feedback to improve products and sales processes. • Ensure a seamless customer experience throughout the enrollment journey.