Senior Sales Manager

Job description

**About the Role** We are looking for a dynamic and result-oriented **Sales Manager – OTO** to lead and manage a team of Academic Counselors/Sales Executives responsible for one-to-one sales consultations. The ideal candidate should have a proven track record in team management, revenue generation, coaching, and driving sales performance in a fast-paced EdTech environment. **Key Responsibilities** **Team Management** - Lead, mentor, and manage a team of Academic Counselors/Sales Executives. - Set daily, weekly, and monthly sales targets and monitor team performance. - Conduct regular performance reviews, feedback sessions, and coaching. - Drive team productivity and ensure achievement of revenue goals. **Sales & Revenue** - Achieve individual and team sales targets. - Monitor the complete sales funnel from lead allocation to enrollment. - Improve lead conversion rates through effective sales strategies. - Handle escalations and assist the team in closing high-value opportunities. **Performance Monitoring** - Track KPIs such as: - Revenue - Conversion Rate - Talk Time - Productivity - Follow-up Effectiveness - Enrollment Rate - Prepare daily, weekly, and monthly MIS reports. - Analyze sales data and identify improvement opportunities. **Training & Development** - Conduct onboarding and continuous training for new and existing team members. - Facilitate role plays and objection-handling sessions. - Ensure adherence to sales processes and quality standards. **Stakeholder Collaboration** - Work closely with various teams. - Share market insights and customer feedback to improve products and sales processes. - Ensure a seamless customer experience throughout the enrollment journey.