Senior Technical Analyst - Medius Application

Job description

Role & responsibilities • Lead technical support, maintenance, enhancement, and continuous improvement of the Medius Invoice Automation platform. • Manage and support integrations between Medius and SAP/Oracle or other enterprise ERP systems. • Design, develop, consume, and troubleshoot REST/SOAP APIs and enterprise integrations. • Work with PL/SQL and SQL for data analysis, troubleshooting, query optimization, and database support. • Troubleshoot complex application, database, and integration issues and perform Root Cause Analysis (RCA). • Monitor application performance using Dynatrace and observability tools, identify bottlenecks, and implement improvements. • Support middleware and integration technologies such as SOLACE, HIP, JSON, XML, and XSLT. • Manage batch processing, scheduling, automation, and data migration activities. • Collaborate with business stakeholders, functional teams, ERP teams, infrastructure teams, and vendors to resolve technical issues. • Participate in incident, problem, change, and release management activities in line with ITIL practices. • Ensure applications and integrations comply with security, audit, governance, and operational standards. • Prepare technical documentation, knowledge articles, support procedures, and SOPs. • Provide technical guidance and mentorship to junior team members and contribute to knowledge-sharing initiatives. Preferred candidate profile • 7 - 10 years of experience in enterprise application support, development, and integration. • 3+ years of hands-on experience with Medius Invoice Automation or similar AP/Invoice Automation platforms. • Strong expertise in PL/SQL, SQL, REST/SOAP APIs, and enterprise application integrations. • Experience integrating Medius with SAP, Oracle, or other ERP systems. • Hands-on experience with Dynatrace, middleware, SOLACE/HIP, JSON, XML, and XSLT. • Exposure to Azure/AWS, automation, batch processing, and scheduling tools is preferred. • Strong experience in production support, troubleshooting, RCA, incident/problem management, and performance monitoring. • Candidates with Finance/Accounts Payable process knowledge and ITIL/service management experience will be preferred. • Strong stakeholder management, communication, ownership, and technical leadership/mentoring skills.