Sr. Analyst - Sales Support

Job description

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Broad outline of the Role • This is an operational role responsible for managing day to day sales support operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Minimum Qualifications & Experience • Graduate in Management or Engineering • 0-4 years’ experience Other Knowledge & Skills • NIL Key Responsibilities • Provide operation support for order booking. • Track Contract Notification Tab • Reserve all Orders for assigned Account managers. • All orders to be approved within 48 hours of entry into package validation. • All Name Change Requests to be entered in Tiger and SFDC. • Disconnection order to be created within 24 hours of receiving the request from collections or Credit team and order needs to process immediately.