Sr Transctn Procng Off

Job description

Role description Job Description Who are we looking for? L 3 level Senior Transaction Processing Executive/Officer – to process the Capital Market – Brokerage process- Asset Transfer documents for a Non-Voice BPS account (US Client). Technical Skills: • Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting • Good Typing Speed of 28 WPM with >=95% accuracy • Excellent Communication skills – to attend Client Calls, Onshore Training etc Process Skills: • Good and sound knowledge of Capital Market Concepts – preferably US Stock Market • Expert knowledge on Processing of Asset Transfer – primarily Mutual Funds. Processing High Net Value Mutual Funds, Verification, Analyzing MF documents and providing Updates to Brokerage Advisors of their requests • Reports making, Client Escalation handling, Mail Drafting, Update sharing with Team • 100% Accurate work required as Errors will have Financial impacts from Client and their Customer side. Behavioral Skills : • Strictly US Shift Working Hours – should be flexible to do Over Time duty if required. • Punctual and adherence to attendance and Leaves • To report to Team Lead and follow the Instructions and the HR Policies as per Company Certification: • Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience (similar BPO field and domain) but with other Specialization will also be looked into. • Additional Certification on Stock Market Subjects is added advantage. • No Engineering / Tech Graduates Experience requirements: • Candidate should have minimum 2 to 3 Years of year work experience in similar BPO field – preferable from Banking and Capital Market Domain (primary preference) • Prior experience on Asset Transferring, Mutual Funds process is required. Expected Competencies: • Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team. • Service Orientation: Candidate should be Customer Centric and committed to deliver the best to Customers and the Business.