Team Leader

Job description

Job Summary The Team Lead is responsible for managing daily warehouse and logistics operations, ensuring smooth inbound, sorting, outbound, and dispatch activities while leading a team to achieve operational KPIs. The role focuses on maintaining service quality, productivity, safety, and compliance with company SOPs. Key Responsibilities - Supervise daily warehouse operations including receiving, sorting, scanning, loading, unloading, and dispatch. - Lead and motivate warehouse associates, loaders, and delivery executives to achieve operational targets. - Plan manpower, allocate work, and manage shift schedules. - Monitor productivity, TAT, SLA, shipment accuracy, and other operational KPIs. - Ensure timely processing and dispatch of inbound and outbound shipments. - Conduct daily shift briefings and monitor team performance. - Ensure compliance with SOPs, safety standards, and company policies. - Resolve operational issues and escalate critical concerns to the Operations Manager. - Coordinate with First Mile, Linehaul, Hub, Last Mile, and Customer Support teams. - Train and mentor new employees while promoting continuous process improvement. - Maintain operational reports, attendance records, and shift documentation. - Drive 5S, workplace discipline, and continuous improvement initiatives. Required Qualifications - Bachelor's Degree in any discipline (preferred). - 1–3 years of experience in Logistics, Warehouse, Supply Chain, or E-commerce operations. - Experience in team handling and shift management. - Knowledge of warehouse processes, inventory management, and logistics operations. - Proficiency in MS Excel and basic computer applications. - Willingness to work rotational shifts. Pay: ₹22,500.00 - ₹23,500.00 per month Benefits: - Commuter assistance - Health insurance - Paid sick time - Paid time off - Provident Fund Work Location: In person