Territory Business Development Manager

Job description

Role & responsibilities Develop new business opportunities by meeting clients on a regular basis and pushing the clients for new sign-ups across all LOBs of DTDC • Add new clients in the territory and increase the market share of DTDC • Retain existing clients and increase the revenue share from the existing clients • Ensure contracting and renewal of contracts is done for all clients within stipulated timelines • Ensuring the actual revenue growth of the territory is as per the budgeted sales plan • Meet clients on a regular basis, identify their issues and provide solutions to them • Derive trends and insights about the sales in the area & take informed decisions for better sales generation and revenue growth • Resolve any escalations from clients immediately and report the same to senior management as and when required • Drives the importance of adaptation of digital initiatives taken by the Organization for client partners • Follow up for payment from clients within the credit period and achieve the set target collection mandate for the territory • Coordinate with CRM, Billing and Accounts teams of DTDC to ensure seamless experience to the clients Preferred candidate profile QUALIFICATION • Graduation in any domain (preferably BBA) • At least 2 - 6 years of experience in a field sales role in a fast paced growth organization • Experience in logistics and courier industry is an added advantage KNOWLEDGE AND ABILITIES • Ability to understand customer requirements • Knowledge of market dynamics in logistics and courier industry • Ability to in work in teams across geographies • Displays the fundamental knowledge of selling techniques and skills • Stakeholder management in order to manage external customers and internal support teams