Job description

**Job Purpose:** The purpose of this role is to manage all aspects of business development comprising acquisition of borrowers for MSME unsecured loans, partner/anchor relationship management and building the loan book and generating interest/fee income. Onboarding and management of partners & alliances, defining product sales and programs, negotiating commercials, driving the integration process, increasing DMIs share of wallet, building strategies to create demand and conducting market mapping exercises. **Key Accountabilities:** **1. Accountability: Business Development** - Deeply understand the MSME borrower segment and the partnership ecosystem and how at various stages of the partnership value can be unlocked - Handle MSME unsecured loan product sales like business term loans, supply chain finance, etc. - Understand digital loan journeys as well as the physical process of lead generation, assessment and disbursal - Actively engage with existing and prospective partners and build the MSME unsecured loan book - Actively source and manage the leads via digital embedded partnerships, direct sales agents as well as direct to consumer sourcing - Drive value from distribution partnerships and alliances, corporates government bodies, trade associations, etc. - Lead and deliver impactful presentations and show value for collaborative approach to partners and customers - Drive end to end process documentation and compliances by partners and internal business development team including regulatory aspects - Represent the organisation in external forums as an ambassador delivering accretive financial and brand value - Own and deliver the MSME unsecured loan business metrics and the P&L 2. **Accountability: Partner Onboarding and Management** - Identify, evaluate and close long-term partnership/alliance agreements and create win-win relationships - Negotiate commercials to create long term profitability and risk protection for the organization. - Review business performance, risks and operations of each partner on a regular basis - Collaborate with internal teams such as product, credit, technology, legal to ensure a seamless partner and borrower experience 3. **Accountability: Strategic Initiatives** - Drive the sales and distribution strategy to achieve revenue goals - Develop and execute various strategic initiatives like opportunity sizing for existing and new products, cross sell, insurance and other third-party products/service to increase revenue - Develop and implement acquisition strategies to create demand, such as opportunity sizing, identification of lead generation sources, outbound and inbound campaign development, etc. - Build the value proposition for partners and borrowers aligned to business roadmap - Have a thorough understanding of the borrower/partner profile, identify the target segment, cost benefit analysis, and other metrics and support campaign development - Track market and competition development including products, pricing, etc. and draw strategic/tactical insights for the management - Own and implement the standard operating procedure manual as well as review/update the processes **4. Accountability: Team Management** - Interact with the executive management as well as leadership/teams across departments to facilitate the accomplishment of functional goals - Fulfil the responsibility of building, guiding and motivating the team - Set specific and objective goals for the team, review performances and provide continuous feedback Ensure that tasks are carried out with a high degree of professionalism and as per organisational standards *a)* *Qualifications* § Minimum Qualification required: MBA from a premier institute § Information Security expectation: (Please select one of them) (User level / Supervisory level/ Managerial level/ Governance level) - User level *b)* *Work Experience and Soft Skills* - o 12-15 years of overall experience in the retail/MSME lending domain o Minimum 5 years’ experience in a leadership role (regional/national) in building and managing partnerships/alliances in the MSME lending ecosystem § Superior first-principal thinking/analytical/problem solving skills and in building robust frameworks, excellent communication (verbal/written) and presentation skills Experience in manage CXO level in managing CXO level internal and external stakeholders and having strong networking abilities and a strategic mindset Updated Date 01-07-2026 Job ID Job\\_423 Department MSME - UBTL Location ITO, New Delhi, Delhi, India Employee Type Full Time