WALK IN DRIVE || Jaipur || BM/GA/CCE || GOLD LOAN || Saturday 11 JULY

Job description

Job description Gold Appraiser Position Name/ Job Title: Gold Appraiser Department: Gold Loans Location: Grade: Assistant Manager Immediate Reporting Authority (IRA) Designation: Branch Manager Job Description: (Pl mention detailed profile) • Should be able to handle walk-in customers. • • Adherence to the administrative process & policies of the organization is a must • Ability to understand needs & interests of the customers and cater to the same. • • To guide & provide the customers with all the required information about loans & scheme • Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. • Keeping the existing customers up dated with their existing account details. • Must be able to identify quality & purity of Gold in any form by manual process. • Calculation of Gold valuation pledged by customer. • Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions. • Adherence to the administrative processes, norms, policies & discipline of the organization is a must Job Specification: (should contain qualification requirement, experience background, any specific certification) Key Competencies: • Good verbal communication • Interpersonal skill • Negotiation skill • Convincing skill • Customer Service skill • Good follow up skills • Gold valuation skill • Educational and Professional Qualification Requirements • Minimum: Graduate • Beneficial/Desired: MBA from tier 3 college Branch Manager Position Name/ Job Title: Branch Manager Department: Gold Loans Location: Grade: Up to Manager Immediate Reporting Authority (IRA) Designation/Grade: Territory Manager Team Size: 4 Job Description: Should manage the portfolio for Gold Loan/financial business of its branch. Should be able to handle all the branch level activities for ensuring business growth. Systematic planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co- workers. Coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality of the business by tracking & controlling the team Preparing reports related to branch functioning and its performance. Guiding and motivating subordinates in achieving their goals. Job Specification: (should contain qualification requirement, experience background, any specific certification) Key Competencies Team Management • Interpersonal SKill • Selling skill • LeadershipSKill • Mentoring and training skill • Networking skill • Communication skill Educational and Professional Qualification Requirements • Minimum: Graduate • Beneficial/Desired MBA No. of Years of Experience with Functional and Industry details • Minimum: 4 years in PSU Banks/NBFC • Beneficial/Desired: 4-5 years in PSU Banks/NBFC Any other /specific /skills requirements • Knowledge on Gold Loans • Computer knowledge CCE JD Position Name/ Job Title: Customer Care Executive Department: Gold Loans Location: Grade: Trainee Immediate Reporting Authority (IRA) Designation: Branch Manager Team Size: 0 Job Description: • Should be able to handle walk-in customers. • Adherence to the administrative process & policies of the organization is a must. • Ability to understand needs & interests of the customers and cater to the same. • To guide & provide the customers with all the required information about loans & schemes. • Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. • Should be able to acquire new customers through referencing. • Keeping the existing customers up dated with their existing account details. Job Specification: (should contain qualification requirement, experience background, any specific certification) • Key Competencies: • Good verbal communication • Interpersonal skill • Negotiation skill • Convincing skill • Customer Service skill • Good follow up skills • Educational and Professional Qualification Requirements • Minimum: Graduate • Beneficial/Desired: MBA from tier 3 college • No. of Years of Experience with Functional and Industry details • Minimum: 0-1 • Beneficial/Desired: 1-2 years of customer facing role.