WALK IN DRIVE || Jaipur || BM/GA/CCE || GOLD LOAN || Saturday 11 JULY

Job description

**Job description** **Gold Appraiser** **Position Name/ Job Title:** Gold Appraiser **Department:** Gold Loans **Location:** **Grade:** Assistant Manager **Immediate Reporting Authority (IRA) Designation:** Branch Manager **Job Description:** (Pl mention detailed profile) - Should be able to handle walk-in customers. - • Adherence to the administrative process & policies of the organization is a must - Ability to understand needs & interests of the customers and cater to the same. - • To guide & provide the customers with all the required information about loans & scheme - Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. - Keeping the existing customers up dated with their existing account details. - Must be able to identify quality & purity of Gold in any form by manual process. - Calculation of Gold valuation pledged by customer. - Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions. - Adherence to the administrative processes, norms, policies & discipline of the organization is a must **Job Specification:** (should contain qualification requirement, experience background, any specific certification) Key Competencies: - ***Good verbal communication*** - ***Interpersonal skill*** - ***Negotiation skill*** - ***Convincing skill*** - ***Customer Service skill*** - ***Good follow up skills*** - ***Gold valuation skill*** - Educational and Professional Qualification Requirements - ***Minimum: Graduate*** - ***Beneficial/Desired: MBA from tier 3 college*** Branch Manager **Position Name/ Job Title:** Branch Manager **Department:** Gold Loans **Location:** **Grade:** Up to Manager **Immediate Reporting Authority (IRA) Designation/Grade:** Territory Manager **Team Size: 4** **Job Description:** Should manage the portfolio for Gold Loan/financial business of its branch. Should be able to handle all the branch level activities for ensuring business growth. Systematic planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co- workers. Coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality of the business by tracking & controlling the team Preparing reports related to branch functioning and its performance. Guiding and motivating subordinates in achieving their goals. **Job Specification:** (should contain qualification requirement, experience background, any specific certification) Key Competencies *Team Management* - *Interpersonal SKill* - *Selling skill* - *LeadershipSKill* - *Mentoring and training skill* - *Networking skill* - *Communication skill* **Educational and Professional Qualification Requirements** - *Minimum: Graduate* - *Beneficial/Desired MBA* **No. of Years of Experience with Functional and Industry details** - *Minimum: 4 years in PSU Banks/NBFC* - *Beneficial/Desired: 4-5 years in PSU Banks/NBFC* **Any other /specific /skills requirements** - Knowledge on Gold Loans - Computer knowledge CCE JD **Position Name/ Job Title:** Customer Care Executive **Department:** Gold Loans **Location:** **Grade:** Trainee **Immediate Reporting Authority (IRA) Designation:** Branch Manager **Team Size: 0** **Job Description:** - Should be able to handle walk-in customers. - Adherence to the administrative process & policies of the organization is a must. - Ability to understand needs & interests of the customers and cater to the same. - To guide & provide the customers with all the required information about loans & schemes. - Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. - Should be able to acquire new customers through referencing. - Keeping the existing customers up dated with their existing account details. **Job Specification:** (should contain qualification requirement, experience background, any specific certification) - Key Competencies: - *Good verbal communication* - *Interpersonal skill* - *Negotiation skill* - *Convincing skill* - *Customer Service skill* - *Good follow up skills* - Educational and Professional Qualification Requirements - *Minimum: Graduate* - *Beneficial/Desired: MBA from tier 3 college* - No. of Years of Experience with Functional and Industry details - *Minimum: 0-1* - *Beneficial/Desired: 1-2 years of customer facing role.*